• Best Value- we have invested greatly in technology and our front line travel professional who average over 25 years’ experience. This combination of High Tech and High Touch allows us to guarantee the lowest airfare at time of booking and the best value and superior service for your travel dollar.

• Financial Strength- we are backed by our global affiliation with Tzell Travel Group and its $4.5 billion buying power. Travelex Business has been a mark of excellence since 1992.

• Superior Technology Tools- we continue to invest in the latest technology to give you tools that save time and money. Our relationship with the SABRE booking platforms and Cornerstone Information Systems reporting technology provide the latest in cutting-edge tools to save you time and money.

• Unbiased Information- our travel professionals work for you, not the suppliers. Our responsibility is to sort through the maze of fares and restrictions and deliver the best value for the lowest cost. We manage your travel according to your Travel Policy.

• Expert Consultation- we are experts in unraveling the complexity of fare structures and rules.  Whether it is for domestic or international destinations, our front line agents save you time and money by searching multiple sources and provide you a one-stop shopping source for air, hotel, and car rental. This consultation is delivered at a nominal professional handling fee, which is lower than the cost of your time for guaranteeing the lowest cost at time of booking.

• Emergency After-Hour Service- we provide an emergency after-hour service which is available 24 hours a day, 7 days a week, 365 days a year, any where in the world with an English speaking professional. This service is only a phone call away so you will never be stranded without a live agent to assist you.

• Road Warrior Stress Reduction- our affiliation with Tzell Travel Group gives you certain amenities that are only available to you by working with Travelex Business. From air charters to limousine arrangements to upgrades & in-suite services to dinner reservations at impossible-to-get-restaurants to sporting events while on the road to whatever you desire. Our business is serving your needs and is available for a nominal fee.

• International Upgrades- our excellence in overseas travel services and our volume with international air carriers allows us to offer complimentary upgrades from time-to-time to the next class of service when the lower class of service is purchased. For example, from coach to business class or from business to first class. The upgrades are capacity controlled.

• Block Space Hotel Programs- availability of certain corporate hotel rooms in cities which are sold out; this is capacity controlled and is guaranteed when available.

• Concierge Desk- dedicated staff to handle requests prior to departure and while on the road. No request is too small. All requests are coordinated through the traveler’s personal travel preferences in their profile.

• Upgrade Requests- all upgrades are coordinated through the Executive Desks of the major airlines for accessing available space and frequent flyer programs to assure upgrades when possible.

• Customized Travel Analysis & Policy Review- we leverage your travel patterns to negotiate savings and discounts with airlines, hotels, and car rental companies.  In addition, we provide consultative services to help design a travel policy and measure policy adherence for compliance.

• Complete Fare Analysis- our front line professionals will provide you a complete, unbiased selection of fares giving you a wide range of options to suit your needs while advising you of any restrictions or penalties associated with certain fares.

• Online Booking Tools- we can help you determine whether or not a self-booking tool or a front line agent is right for your organization while providing you a managed product.

• Tracking of Unused Tickets- our tracking software automatically alerts the front line agents of electronic tickets (E-tickets) that have been cancelled by the travel date but are still available for future travel.  The tickets are appended to the traveler’s profile allowing you to use the ticket(s) for a future travel date (subject to airline restrictions and penalties).

• Virtually There- we will deliver all E-tickets and information regarding the reservation through SABRE’s Virtually There platform, which will be sent via e-mail and can be downloaded to Outlook or to any PDA.  This service will advise the traveler of flight delays, gate changes, and flight cancellations.

• Travel Management Reports- we provide an assortment of standard corporate reports through Cornerstone Information Systems’ iBank product.  These reports can be generated monthly or quarterly for management review.

• Frequent Flyer Status- we secure frequent flyer status with travel suppliers and ensure that your travel reservations are posted to your account.  We also supply copies of itineraries, invoices and receipts as needed.  Our clout with travel suppliers also gives us the ability to request amenities and favors (waivers & favors) on your behalf.

• Toll-Free Access- you can reach a live agent at Travelex Business anytime during normal business hours throughout the week from anywhere in the USA and many foreign countries.  Our 24/7 emergency after-hour service can be contacted outside our normal business hours.

• International Services- our travel professionals are trained and experienced in all facets of international fares and routings.  This includes such services as visas, passports, international currency exchange, medical requirements, security alerts, travel warnings, and customs information.  We also have special consolidator fares we can access through our partnerships with specialty wholesalers.